Unable to log into Roon (ref#2E79YB)

[H_CASE_ELLIS]

What’s happening?

· I'm having trouble logging in

Where are you having trouble logging in?

· I can't log into TIDAL / Qobuz / KKBox

How can we help?

· None of the above

Other options

· My Roon software won't start up

Describe the issue

All of a sudden, Roon will not let me log in???

Describe your network setup

AT & T internet -their internet. IMac is my main - I connect to PSAudio AirLens and control with Roon ap on my iPad. Been fine for a year - just stopped???

[Carl]

@H_CASE_ELLIS

Roon will not let me log in?

Hi can you elaborate on this … what do see, what errors or messages are reported?

Taking and uploading screenshots are really helpful in diagnosing what’s happening.

[connor]

Hi @H_CASE_ELLIS,

Login errors are most commonly caused by browser adblock extensions. Please disable content blockers and clear your cookies or try a different browser.

Can you login in a browser outside of Roon if you navigate to the accounts page?
https://account.roon.app/en/login