Unable to log into Roon with Qobuz account created via Google (ref#0HXYYS)

Support
6

Hi @Paul_HERNANDEZ,

@Suedkiez makes a good point above - sometimes a simple reboot of Roon Server can help in such cases.

If not, let’s see if a manual cache clear may help:

  • Exit out of Roon
  • Find and open your Roon database
  • Navigate to Roon/Cache
  • Move the contents of the /Cache folder elsewhere, like your desktop
  • Try restarting Roon and verify if the issue still occurs

Thank you!