Unable to login after reinstalling. Network error: please check you internet connection

Support
1

Core Machine (Operating system/System info/Roon build number)

Intel NUC i3

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Verizon with Ethernet Connection

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Node 2i

Description Of Issue

Have been have issues connecting to Tidal since 1.7 software upgrade. Restart numerous times and reinstalled ROCK operating system. Since then unable to log into ROON. Restarted routers and internet. Nothing it working.

3

Hi @Ryan_Kollmann,

Welcome to the forum! Can you please provide a screenshot of your ROCK’s Web UI?

Also, can you please access your NUC logs by using these instructions (Option #1) and send me a set? If you don’t have any file transfer services, just let me know.

4

Noris,

I have the zip files. I can share them via Google Drive. How would you like me to securely share my Web UI?

Thank you,
Ryan

5

A post was split to a new topic: Issues logging into Roon

6

Hi @Ryan_Kollmann,

I’ve followed up via private message.

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