What’s happening?
· I'm having trouble logging in
Where are you having trouble logging in?
· I can't log into TIDAL / Qobuz / KKBox
How can we help?
· None of the above
Other options
· Other
Describe the issue
I can not login Qobuz, it said
network error: please check your connect.
I found roon-server log, see below.
Describe your network setup
I use my PC as Roon Server, connected to the router via a network cable. Holo Red is used as a bridge to connect to the router.
03/28 12:01:17 Warn: [.NET ThreadPool Worker] [easyhttp] [1228] GET https://www.qobuz.com/api.json/0.2/user/login?device_manufacturer_id=e983f37754f3485bb23c100526518a55&email=8000us%40mepost.pw&password=27ed3acaed635e1217bc8173e3940d77&request_sig=41a304884181164fb1a062146e463167&request_ts=1743134462 web exception without response: socketmsg (SocketError): The SSL connection could not be established, see inner exception. The SSL connection could not be established, see inner exception.<br>03/28 12:01:17 Warn: [Broker:Media] [qobuz] [http] error result from http request: System.Net.WebException: The SSL connection could not be established, see inner exception.<br> ---> System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.<br> ---> System.IO.IOException: Received an unexpected EOF or 0 bytes from the transport stream.<br> at System.Net.Security.SslStream.<FillHandshakeBufferAsync>g__InternalFillHandshakeBufferAsync|189_0[TIOAdapter](TIOAdapter adap, ValueTask`1 task, Int32 minSize)<br> at System.Net.Security.SslStream.ReceiveBlobAsync[TIOAdapter](TIOAdapter adapter)<br> at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](TIOAdapter adapter, Boolean receiveFirst, Byte[] reAuthenticationData, Boolean isApm)<br> at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)<br> --- End of inner exception stack trace ---<br> at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)<br> at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)<br> at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)<br> at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(HttpRequestMessage request)<br> at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)<br> at System.Net.Http.HttpConnectionPool.GetHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)<br> at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)<br> at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)<br> at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)<br> at System.Net.HttpWebRequest.SendRequest(Boolean async)<br> at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)<br> --- End of inner exception stack trace ---<br> at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)<br> at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<br>--- End of stack trace from previous location ---<br> at Base.EasyHttp.HttpWebRequestEasyHttp.QueryAsyncInternal(HttpMethod method, Params p, CancellationToken canceltoken, IAuthProvider auth, Int32 nestedrequestcount)