Unable to login to Roon on ROCK with PC and connected audio device Dd8c over Ethernet (ref#BE9GOT)

Affected Product

Roon

Roon Issue Category

Installation or Setup

Description of Issue

Can’t login

Roon Core Platform

Roon Optimized Core Kit (ROCK)

Roon Core Specifications

Pc

Connected Audio Devices

Dd8c

Home Network Details

Ethernet

Hi @yunchotong,
Thank you for your patience while we worked through the queue. Can you provide a screenshot of what you see when trying to log in? Also if you have a firewall have you configured it to allow Roon through?

Hi Daniel,

Believe it or not, I did the most stupid thing in the world. When I tried to block the wifi for my son’s iPad, I blocked the internet access of my Roon ROCK. Everything works very well at the moment.

Thank you.

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