Unable to login to Roon (ref#0PXKJP)

[Hiroshi_Imagami]

What’s happening?

· I'm having trouble logging in

Where are you having trouble logging in?

· I can't log into TIDAL / Qobuz / KKBox

How can we help?

· How do I ...?

Other options

· My Roon software won't start up

Describe the issue

I cannot login

Describe your network setup

I cannot login

[benjamin]

Hey @Hiroshi_Imagami,

Thanks for writing in and welcome to the community!

Based on the limited description provided, it’s difficult to know if you’re having issues logging into your streaming service accounts, or issues logging into your Roon account, or if you’re having issues getting Roon Server to boot up.

From your account info, I see you’re running Roon/RoonServer on a Mac - have you tested out disabling your Mac firewall, or using a different web browser during the login process? Where specifically are you having issues?

Please provide some additional clarity around the issue you’re having and we’ll be happy to help!

Thank you