Unable to login to Tidal on RoonServer running on Intel NUC with DietPi (ref#XLBS90)

What is the operating system of your Roon Server host machine?

· Linux Server (Ubuntu, Fedora, ArcLinux...)

What kind of device are you using to perform the login?

· Mac

Where are you trying to login?

· I can't log into TIDAL, KKBox or nugs

Have you been redirected to the Tidal/KKBOX/nugs login page in your browser?

· Yes

Please try clearing the browser cache and cookies for the [l](https://account.roon.app/)ogin page where you have been redirected

· No, the issue remains the same

Content / Popup Blockers

· No, the issue remains the same

Temporarily try to use a different browser

· No, the issue remains the same

Please try to restart your Roon Server by closing the Roon Server app in the taskbar (MacOS), task manager (Windows) or rebooting your Roon Server machine.

· No, the issue remains the same

Different device

· I cannot switch to a different device

Are you still facing the issue on the different device

· No, the issue remains the same

Record the timestamp

· 13-Mar-2026 17:45:30 (GMT)

Describe the issue

RoonServer installed on an Intel NUC running DietPi. Headless install, no GUI, setup via terminal. Local files play fine, Qobuz plays fine, error message saying can't login to Tidal.

The issue is that when I click on 'Edit', and then 'Retry', it opens the Tidal login page in a browser on the machine I am connecting from (not the NUC running Roon). I get the messages ‘Verifying device’ and 'Login successful', but I suspect that it is verifying the device I am connecting from, not the NUC.

How can I login to Tidal on a headless server with no GUI? Or do I need to install a GUI?

For info, I chose DietPi over ROCK as I have other media services running on the NUC.

DietPi 10.1.2
Roon server 2.62 (build 1641)
Roon remote 2.62 (build 1641)

Many thanks!

Describe your network setup

ISP: EE
Router: TP-Link AX1500

Hey @loveandfunk,

Thanks for writing in and for sharing your report! The fact that you see “Login successful” in your browser but the NUC still shows a failure, suggests the token isn’t making it back to the Roon Server or the Server is rejecting it immediately.

OAuth tokens are extremely sensitive to time. If your NUC’s system clock is even 20–30 seconds different from Tidal’s servers, the login will succeed in the browser, but the NUC will reject the token as “expired” or “invalid” the moment it arrives.

  • The Fix: Run date in your DietPi terminal. Compare it to a digital clock on your phone.
  • The Command: To force a sync, run:
sudo dietpi-config 
Navigate to Advanced Options > NTP Mirror and ensure it's synced. You can also run sudo chronyc -a makestep if you have chrony installed to force an immediate jump.

If that doesn’t help, UK ISPs like EE often have “Smart Setup” or “Web Protect” features enabled by default. These can sometimes “transparently” proxy DNS requests, which messes up the handshake between Roon Labs and Tidal.

  • Don't rely on the router's DNS. Set the NUC to use Cloudflare or Google directly.
  • The Command:
    1. Run sudo dietpi-config.
    2. Go to Network Options: Adapters > Ethernet.
    3. Change DNS 1 to 1.1.1.1 and DNS 2 to 8.8.8.8.
    4. Apply and restart the network.
And if this doesn’t help, sometimes the Roon database on Linux gets "stuck" on a bad login attempt and won't look for a new token even if you provide one.
  1. Stop Roon: sudo systemctl stop roonserver
  2. Navigate to your database: cd /mnt/dietpi_userdata/roonserver/RoonServer/
  3. Find the Cache folder. Delete the contents of the Tidal folder specifically (if it exists) or rename the whole Cache folder to Cache_old.
  4. Restart Roon: sudo systemctl start roonserver
  5. Try the login again from your Remote.

Let me know if any of the above help, thank you @loveandfunk! :raising_hands:

That is some superstar support right there. Got an answer in less than an hour. Thank you so much for your help with this!!

Clearing the tidal cache fixed the issue. Enjoy the rest of your day!

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