Unable to mount internal drive on Exasound Roon server (ref#007D0H)

What’s happening?

· Other

How can we help?

· I'm having trouble adding music to my library

Other options

· Other

Describe the issue

Summary: Unable to mount the internal drive on my Exasound Roon server in the library. I can mount the external USB. I can add folders on that USB. I can see the internal drive when I browse in on my Mac that's on the network, so I know it's working. I've posted extensive screenshots in Discourse. https://community.roonlabs.com/t/getting-my-exasound-server-to-see-the-internal-storage/307824

I’ve been happily using my Exasound server (details below) for years. I discovered last night that some of my obscure ripped albums weren’t showing up, and after a bunch of poking, find that the only drive it’s crawling is an external USB plugged into the server, not the internal storage.

I spent hours going in circles with Claude and Terminal, to no avail.

I’ll try to attach the relevant screenshots. I’m sure I’m missing something obvious and help is appreciated! Thanks.

Device Name
delta
Network
Ethernet:192.168.1.157

Product
exaSound Delta ServerSN: P1J2W-01-00B4C7
Firmware

Current Firmware: v. 53 (406D/2022-11-09)

User Interface

v. 1.2.41 (83/2022-11-09)

Describe your network setup

I have a wifi network as well as a network wired with Ethernet. The ethernet connects my Exasound server to a hub and then to the router that has wifi. I run Roon remote from my Mac.

Here are the rest of the screenshots, it wouldn’t permit more than one.







Not quite sure if you saw this in your original thread?

image

I would try:

  • smb://DELTA.local/Disk2
  • smb://192.168.1.157/Disk2

Does any of these two variants work for you?

both give “unexpected error”

I did.

No reply.

thanks @Suedkiez

Missing username and password – note: SMBv1 is no longer supported, so you need to provide login credentials. I don’t know what to put in there. As Exasound is providing your server, its OS and so the share too, please contact Exasound support, if needed because the documentation doesn’t cover it, to get the needed information.

Well, it was on Friday, maybe give them a bit of time and reply to the post by @George_Klissarov and tell him that you did

Persistent flailing paid off!

When I used @BlackJack suggestion of smb://DELTA.local/Disk2
combined with the name the server gave to the share (playpoint)
and a password I added, it worked.

Error messages weren’t helpful, but as usual, this community came through.

Thanks.

This may solve the problem, but you shouldn’t have to mount an internal drive using Samba.

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