this all sounded great at first (and seemingly exactly what I was looking for) - but here’s what happened: The \\NUCLEUSONE\Data\Storage\InternalStorageworked great, and it asked for login, I tried guest but that was blocked (exactly as shown in the image) so I tried the Group Policy Editor, and the first step went fine, but there was no trail to get to the SMB. So I went back, and now File Explorer gives me an error when I try to connect to storage.
Also, the other method of drag-and-drop looked promising, but all my music already shows up because I already connected to Synology, but they are pointing to the NAS files, and not actually on the Nucleus.
If you are moving all the music to the drive on the nucleus you will probably want to disable the NAS storage location on the Nucleus before you start transferring the files. So that the database does not get confused with all the duplicate files.
I am on Linux right now so cant really help with the windows access issue.
You might try the alternative option of mapping the drive shown toward the bottom of the KB linked above? You might also need to state which OS you are using to transfer the files (win10, win11, home or pro)
Did you follow these points from the FAQ linked above? One of them might work.
For Windows Pro / Enterprise (using Group Policy Editor):
Press Win + R, type gpedit.msc, and press Enter.
In the Local Group Policy Editor, navigate to: Computer Configuration > Administrative Templates > Network > Lanman Workstation
Double-click Enable insecure guest logons.
Set the policy to Enabled, then click OK.
Still in the Local Group Policy Editor, navigate to: Computer Configuration > Administrative Templates > Network > SMB Client
Double-click Allow insecure guest logons.
Set the policy to Enabled, then click OK.
For Windows Home:
Since Group Policy Editor is not available by default, you’ll need to use PowerShell:
Press Start, type powershell, right-click Windows PowerShell, and choose Run as administrator. Accept the prompt.
To disable the SMB signing requirement, run:
Thanks for writing in and for sharing your report!
The missing “SMB Client” node is expected on stock Windows 11 Pro, that ADMX template isn’t always present, and it isn’t required.
Instead, skip gpedit entirely and run both settings via PowerShell instead, which doesn’t depend on the policy templates existing. Open Windows PowerShell as administrator and run:
The “Enable insecure guest logons” policy you already set under Lanman Workstation may also need a reboot (or gpupdate /force) to take effect.
After that, retry \NUCLEUSONE\Data\Storage\InternalStorage and choose Guest when prompted.
A cleaner alternative worth offering: rather than fighting SMB guest access, point Roon Server to the internal drive as a watched folder and let Roon copy.
But the more robust fix for what you’re actually trying to do, get files physically onto the Nucleus, is to confirm @bearFNF earlier point first: disable/remove the Synology NAS storage location in Roon Server settings before transferring, so the database doesn’t index NAS and internal copies as duplicates.
One clarifying question is worth asking, because it changes the answer: is the goal is to physically relocate the files onto the Nucleus SSD, or just to have Roon Server play them reliably? If it’s the latter, the NAS path already works and no file move is needed.
The guide covers all Windows versions and includes an important additional step - disabling SMB Signing - which may be why the PowerShell commands alone did not work. Please also check if the error code you are seeing matches 0x80070035 or 0xc000a000, as the guide identifies both.
After making the changes, reboot your PC and try connecting again.
Windows may have cached incorrect credentials for the Nucleus share, which would explain why the guest login prompt stopped appearing. Let’s clear those first:
Open Control Panel → User Accounts → Credential Manager
Click Windows Credentials
Look for any entries containing NUCLEUSPLUS, NUCLEUS, or 192.168.x.x (your Nucleus IP)
Click on each one and select Remove
Reboot your PC
Try connecting to \NUCLEUSPLUS\Data\Storage\InternalStorage again - the guest login prompt should reappear
Could you also let us know what exact error or prompt you see when you try to connect? A screenshot would help confirm whether the change took effect.
The error “Windows cannot find \NUCLEUSONE” means Windows cannot resolve that hostname via DNS - your router may not have a DNS entry for it.
Please try connecting using the Nucleus One’s IP address directly instead of the hostname:
Find the Nucleus One's IP address - open a browser and go to your router's admin page (usually 192.168.1.1) and look for the Nucleus One in the connected devices list
In File Explorer, use the IP address instead: \\192.168.x.x\Data\Storage\InternalStorage (replace 192.168.x.x with the actual IP)
Could you also open Command Prompt and run:
ping NUCLEUSONE
and share the result? This will confirm whether the hostname resolution is the issue.
Great news - the IP address connection works and the ping confirms your Nucleus One is healthy at 10.0.68.96.
The reason the hostname \NUCLEUSONE didn’t work is that Windows was looking for it via DNS while the Nucleus uses mDNS (.local) for hostname resolution - which is why ping NucleusOne.local worked but \NUCLEUSONE did not.
For File Explorer, simply use the IP address going forward: \10.0.68.96\Data\Storage\InternalStorage
We would also recommend setting a DHCP reservation for this IP address in your router settings so the Nucleus always gets the same IP and this path never changes.