Unable to open Roon on Windows after attempting several fixes (ref#AG5WYO)

[yassersharaf24]

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· I see something else

When you try to connect, what screen do you see?

· Just the Roon logo

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Windows*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

Suddenly today I cannot open my roon on my windows and I have no idea why. It’s trying to open but cannot. I did everything.

Describe your network setup

Suddenly today I cannot open roon on my windows PC and I did everything I could by the book but no response.

[benjamin]

Hey @yassersharaf24,

Thanks for taking the time to write in! As a next step, let’s fully remove Roon from the windows and do a fresh install - do you have a recently saved backup? Having a recent backup is crucial and will allow you to restore your previously saved settings and library edits.

Don’t do any of the below until you have a safe backup ready.

After you uninstalled Roon, navigate to C:\Users\[*Your username*]\AppData\Local and delete all Roon folders:

RAATServer
Roon
RoonGoer
RoonServer

After a fresh install (download here), restore your recently saved backup to load your prior library settings.

[Roony]

Well, I have the same problem with my work pc that I only use for remote control of Roon. So the server is on another W11 pc. That has been working perfectly for a long time without problems, but that has always been the case with my work pc. You provide a link where the latest version can be downloaded. But I use the Early Access version. I assume that I should not/may not use the version you specified?