Unable to perform backup on Roon Nucleus (ref#Y93CAS)

[Adrian_Lamb]

Select your Nucleus model from the list below

· Nucleus One

I'm having trouble with my Nucleus hardware

· Other

Select the option that fits best

· The Nucleus boots up and I can connect to it in the Roon app without issue, but I have a question about configuration/storage/attached devices

Describe the issue

can't seem to back up the Roon to the Nucleus anymore? Is there anything you can advise please?

[noris]

Hello @Adrian_Lamb ,

Thanks for reaching out with your message. Can you please confirm where you are saving the Nucleus backups? Is it to a NAS drive? I enabled logging for your account and I noticed some errors related to permissions showing. What is the model/manufacturer of the NAS? Have you recently changed any settings there? Also it looks like you are getting a selected drive is full error, I am not sure if this is accurate, but please double check this aspect as well. Thanks!