Unable to Play or Connect After Installing/Removing HQPlayer (ref#YE6OC2)

Affected Product


Roon Issue Category


Description of Issue

Will not play or connect for the installation and removal of the HQPlayer

Roon Server Platform


Roon Server Specifications

RAM 32 GB, Windows 11, System 1 year Old.

Connected Audio Devices

BluOS streamer hardwire connection HDMI

Home Network Details


Hi @Simon_Jones1,
Thank you for your patience while we worked through the queue. Can you elaborate on the issue you’re having? Telling us the steps to reproduce the problem would be very helpful.