Nucleus 10.0.0.71
Version 1.0 ( Build 227)
Serial 53B2038BD2D9
Networking Gear & Setup Details
Netgear Router
Connected Audio Devices
Audioresearch DAC9
Number of Tracks in Library
=3935 tracks
Description of Issue
I can see my Qobuz library but cannot play any tracks
Every time I pick any track, I get the message ‘unable to start streaming,. Check your Qobuz account and try again.’ I go to Qobuz and I can play the tracks and access my library directly, but I cannot do it through Roon
Roon Core Machine: Roon Rock Nuc 8I7BEH Running Roon 1.8 Build 1105. All remotes running build 1105.
Networking Gear and Setup Details: Arris Server into Netgear Switch distributed to hardwired ethernet through house.
Connected Audio Devices: imac, Lumin S1, Bluesound Node X 2, NAD M33
Number of Tracks in Library 11,000, virtually all streaming based through Qobuz or Tidal
–Qobuz had flaked out a couple of times in the last 1-2 months but always responded to me rebooting my Roon Core or shutting down software. Qobuz runs fine through apps on audiodevices above but get the same error message quoted aobe over the last 24 hours when attempting to use Qobuz through Roon. I have logged in and out of Qobuz too many times to count using my username which is full email address, shut down Roon software, rebooted Nuc while logged out and logged back in, rebooted my router. Clearly using latest Roon builds already. Based on review of other support threads that seem to be related to this, I am clearly out of ideas. Looking for advice. Thanks
Thanks very much for suggestions. Unfortunately neither approach worked. I changed DNS and rebooted everything without any success. Using the second approach, I couldn’t find the Qobuz_account file in the location that was suggested in an effort to delete this. Is this symptomatic of the problem?
Also using the second approach not sure what I was supposed to do with the Cache folder that I parked on my imac desktop while attempting to find and eliminate the Qobuz_account file.