Unable to proceed past login page on Roon (macOS) (ref#E9KLDT)

Affected Product


Roon Issue Category

Description of Issue

I can log in and reach my account, however, it stopps at the same point. I can`t go further

Roon Server Platform


Roon Server Specifications

Sonoma 14.1.2(23B92)

Connected Audio Devices

D/A converter

Home Network Details




Hi @ub4m-ikd,
Thank you for your patience while we worked through the queue. It would be helpful if you could upload your screenshot in a different file format. HEIC is not recognized by non-Apple devices.
One thing that often works when a user has login problems is using a different browser. Try logging in with a browser that isn’t using any extensions.


Add i


When I access ROON , it runs between 2 sights and doesn’t go further.

Problem solved.
I turned off the firewall in my security software, MaCarfi, and now I can open my account. Thank you very much.

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.