Unable to Register Network Share Location for NAS on Roon (ref#TYUXMM)

What’s happening?

· Other

How can we help?

· I'm having trouble adding music to my library

Other options

· Other

Describe the issue

I have a 2016 Intel NUC (NUCi3SYH) and want to set it up as a Roon server. All appears to be well there. It appears on the Network with its Roon software. I have a QNAP TS-112 NAS where my music is stored, some 671.38 GB on disk. I have had no trouble using this as networked storage for music and other things in the past. I want Roon to access its music files as a Network Share location of music. The music files are mainly FLAC files and fairly important to me. It is a collection I want to keep. I have no problems using Tidal with my newly acquired Roon on my iMac or iPad. I am using a 2020 iMac (Sonoma 14.7.3), a recent model ASUS router and an iPad together with a Wiim Pro as part of a system to feed headphones and a speakers. I have been through all of your printed suggestions and do not consider myself an expert but I am no novice either. I continue to get "unexpected error" messages or a failure to register the Network Share Location and am at a loss to know where to go next. The large music folder, either in whole or part, will not register. Maybe a new NAS or other storage is required but that puts me out for more expense. I have been using Yate to manage these files. But turning that off does not help. The NUC is an older model but I cannot see that this is the problem. Can you assist?

Describe your network setup

ASUS RT-AC68U is the router, all other items previously described. I have an Android Google Pixel 6 phone.

Hi @daviddunstan,
Welcome to the Roon community. We’re glad to have you here! Sorry that it’s an issue with Roon that brought you here for the first time. I activated diagnostics on your account and noticed a lot of logs indicating issues with connecting to your local network. Do you have a firewall active on your Roon Server? If so please add exceptions for Roon, RoonServer and RAATServer. Please let us know if your still unable to connect your network storage to your server.

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