Unable to Remove NUGS from Roon (ref#M4LPET)

[jerzyha3]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Please help me. I cannot remove from my Roon nugs app. Please help me to do it. Tying of NUGS was big mistake. Please remove evety traces if nugs from my Roon

Tell us about your home network

· I have very good conection with internet. No issuse in this matter

[benjamin]

Hey @jerzyha3,

Thanks for writing in! Sorry to hear you’re having some issues with nugs.

Before anything else, please navigate to Roon Settings > Services > nugs and logout/disable the service. Does that help?

If not, please still go through the above process and then perform a manual cache clear for your Roon Server, steps to follow are below:

• Exit out of Roon
• Find and open your Roon database
• Navigate to Roon/Cache
• Move the contents of the /Cache folder elsewhere, like your desktop
• Try restarting Roon and verify if the issue still occurs

Let me know if this helps, thank you!