Unable to Remove Qobuz Songs from 'Play Later' List after Switching to Tidal (ref#154T1H)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Songs and albums I added to "play later" when I had the qobuz subscription are left in the list and they cannot be removed/erased in any way. I believe I'd be able to erase if I still had qobuz but I switched to tidal. Is there a way?

Describe your network setup

mini pc running roon server and two ropieee raspi clients.

Good day @oytun !

When you go to the "Listen Later” list you should be able to see the option to clear upcoming tracks and clear all.

Can you please share with us the screenshot from your queue ?

Ideally, video recording would be appreciated.

You can share a google drive link or upload it here:
https://workdrive.zohoexternal.com/collection/nqcgjac23027d90a441bda2c314de49d7958a/external
.

Thanks!

Looking forward to your reply!

Regards.

Video sent. Thanks.

Good day @oytun !

Thank you for sharing a video to us!

We have sent it to our QA department for confirming the issue and once/if we confirm it we’ll start fixing it.

Stay Tuned!

Have a nice day!

Regards.

Hi @oytun,

Thanks for your patience. The team is still investigating this report internally. As soon as we generate a next step, we’ll share our results here.

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Hello @oytun ,

Thank you for your patience as our team looked into this. They were unfortunately not able to reproduce the issue on their end, so it is possible that something related to your database is triggering this behavior. So that we can investigate this further, we kindly ask that you send us your database to the below link and let us know once uploaded. Thank you!

https://workdrive.zohoexternal.com/collection/gnhz54df9ddffa33d49a3be8619bd6376a5de/external

uploaded. thanks!

Hello @oytun

Thank you for supplying the database. We have forwarded it to the QA team and will let you know if there are any updates available.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.