What’s happening?
· Other
How can we help?
· I'm having trouble with my Nucleus hardware
Other options
· Other
Describe the issue
Replace motherboard
Describe your network setup
NA
Unable to replace how?
You can’t locate a replacement?
You have one but don’t know how to replace it?
Is it in warranty?
Please expand your question so people can help.
Seriously though, if it’s out of warranty and you need to buy a new motherboard, it may be more affordable to buy a Mac mini or nucleus one.
Roon Labs can quote you on replacement boards costs for your nucleus, they tend to be expensive.
I’m waiting to hear back from Roon on probable motherboard replacement. I can replace if their cost is too high. I just need to know if what I found will work. Replacement board has different letters at end of description. Nucleus one would be a downgrade.
Intel NUC NUC7I7DNBE i7-8650U 1.9GHz DDR4 SDRAM Motherboard (BLKNUC7I7DNBE)
Hello @Robert_Miller2 ,
You can get in touch with our RMA team at the below link, but replacing a motherboard not meant for the unit is inadvisable and not supported. If you are looking to replace the motherboard, you may as well build a full-fledged ROCK system, or try out a Nucleus One.
https://account.roon.app/en/contact/nucleus-troubleshooting/
Ok well good luck then.
I found a motherboard on eBay for $200. Had to mess with bios settings but Nucleus Plus is working again. Next step is to setup new OS SSD. Seems I install and flash then let Roon know to change it from ROCK to Nucleus.
I need to flash a new OS SSD on my nucleus plus. I will be doing that tomorrow. What do you need to change it back to nucleus from ROCK?
You ask Roon support to do that.
Use the link given by @noris above and step through the options to get to the request to change the RoonOS to the Nucleus version.
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