I have a NucleusOne with a USB drive attached. From within the Roon app on my Windows 11 desktop I can see the USB drive and its folders from Setting->Storage and play the content from My Library.
However, I cannot access the USB from my computer and therefore I can’t update the USB with new music. I have to disconnect the USB from the NucleusOne, connnect it to my desktop computer, make the changes and then reconnect the USB to the NucleusOne. The NucleusOne does not have an SSD installed. Since the NucleusOne is on a network quite removed from my desktop, this is a chore compounded by my frequent downloading.
I have read most of the documents, enabled SMB 1.0/CIFS File Sharing Support through Windows Features. Tried every IP, folder name (data, data/storage) and have never been able to make the connection.
Indeed I have. I edited the Group Policy. It should not be this difficult for something this expensive. When the Roon server was on my computer I had all the functionality I needed. Honestly, this is a terrible customer experience.
Well, I would check that you have done it correctly, or perhaps some of the other things you have tried are preventing the connection to the Nucleus One. And BTW, this issue is of Microsoft’s doing, not Roon Labs…
If you do not have internal storage on your Nucleus One, but are using an external USB drive, why does your Web Administration Interface screenshot show that you have a 2TB SSD installed as Internal Storage?
And, I’m able to play music off the USB connected to the NucleusOne. As you can see, the internal and external storage are present. I cannot however access the internal/external storage with the File Explorer making at least the internal storage impossible to use and the external storage difficult because it need to be disconnected, reconnected to the computer for management and then reversing the process
Yes, as shown, the Nucleus One is behaving as expected. The issue is that Windows 11 is refusing to connect to the Nucleus One using SMBv2. This is now the default behaviour of Windows 11 since Microsoft tightened network security in Windows 11 a few months ago. You have to enable insecure guest connections in Windows.
The steps shown in the article I referred to should be all that is necessary. I don’t know why they apparently do not work for you.
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Then it’s possible that something you did earlier before doing the two steps in the Group Policy Editor is causing a conflict in the Registry. Suggest you raise a formal Support Request.
Just to close out the discussion here - @Michael_Hockstein raised a Support request, and the issue has been solved.
It appears as though the Roon Labs Help articles need revising; some are outdated (it’s no longer necessary to enable SMBv1) or wrong (a Group Policy Editor step refers to a non-existent Administrative Template rather than a Security Setting).
