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I'm trying to set up roon in my home, but I can't set up any audio device. The audio device setup page is empty.
I have a google wifi setup, a synology nas running my roon server, and several mac computers. I'd like to play audio on my devialet phantom speakers.
Thank you for your post.
Which machine is your screenshot from? MacOS will have to grant Roon and RAAT local network permissions in Privacy & Security → Local Network in order for the local RAATServer to see any devices (installed alongside the GUI to manage devices/endpoints). Ensure that RAATServer is running on this remote.
Our diagnostic requests to your RoonServer instance are coming back empty or failing, possibly due to network security or permissions issues with RoonServer on the host OS. Roon doesn’t have access to the filepath where it expects logs to be stored. Have you installed Roon in a VM?
Please ensure that RoonServer is on the same subnetwork as your audio devices, as we see multiple LAN IP addresses reported from RoonServer to our servers. Double-check RAATServer is running in the background on your MacOS remote(s) while RoonServer is online. If RoonServer and RAATServer are restricted from broadcasting device announcements and listening for multicast traffic, they won’t discover any audio endpoints, even those locally accessible on the machine. Ensure that RoonServer/RAATServer are exempted from any antivirus or firewall software you’ve installed locally.
We’ll watch for your response. Thanks!
It’s from my macbook pro. I’m not sure what you mean by RAATServer. How do I start that on my mbp?
Roon server is running on my Synology NAS, using the instructions I found in your forums. I’m trying to connect a devialet dialog device as the output.
Hi @milan.v.mitrovic,
RAATServer automatically starts when Roon Server starts. What @connor is referring to is granting RAATServer permission to access your home network. You can do this in the Settings app on your Mac by going to Privacy & Security → Local Network. On that page, make sure RAATServer is toggled on. If it’s already on, try toggling it off and then back on. Sometimes it appears enabled when it actually isn’t.
I already did that. My mac app has permissions, but there is no RAATServer in settings. Should I manually start it on the mac?
And also, is it even supposed to be there? I’m not running the roon server on my mac, it’s running on a Synology NAS. Shouldn’t the RAATServer also be running on the NAS? The mac is just used as a client app - it can’t serve any audio devices to the system, as it won’t be online all the time. I want my roon server on the NAS to offer my devialet system as an audio output, so any (e.g. mobile) app can just play to my devialet speakers. The mac shouldn’t be in the picture in this case at all.
Hi @milan.v.mitrovic ,
I am looking over your account diagnostic and it looks like the primary issue here is that there is something blocking Roon from operating properly on the NAS. Do you have any firewall tools installed that could be doing this? I suspect if you host the Roon Server on the Mac (by going to Roon Settings → General → Disconnect → Use this PC), then the devices will show up properly. Then I would troubleshoot what firewall on the NAS could be blocking Roon, as well as blocking diagnostics from coming through properly.