· I'm having trouble logging in
· Other
· None of the above
· My Roon software won't start up
Unable to unauthorize old core on my account
unifi dream machine pro max / 10gb fiber and backbone
When pressing (my desired action) the unauthorize button on the Mac Client, the screen returns to this state again. Indicating the unauthorize action did not complete.
I need to unauthorize this macbook to be able to authorize my Roon server hosted on a different machine.
Hey @Stef_van_Hooijdonk,
Thanks for writing in! Sorry to hear about your issues attempting to unauthorized an old Server!
As a first step, if you haven’t yet, I’d reboot both the Mac and Roon Server running on the Mac, as well as your router.
Do you have any third-party antivirus software active on the Mac? It may be worth temporarily disabling the Mac firewall, and test to see if the same issue persists.
I’d also set up a temporary hardwire ethernet connection from both Roon Servers to your router, and see if you run into the same issue.
We’ll be on standby for your results! 
Did all that already. On the new server I see in the logs most api calls towards api.roonlabs.net getting an unauthorized http status code. I installed roon on a debian server and then i can ssh into it to see the logs.
I seems my account is only halfway migrated to the new server ‘fingerprint’ (i am guessing mac-addr) but not fully assigned yet.
Other similar simptons now:
)Fiddle fiddle…
Weird roon server behaviour, but Local / UTC time problem. Setback the clock 1h and now it seems to work.
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