Unable to update codecs on ROCK due to Windows access issue (ref#KWOLLH)

Support
1

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

I have created a ROCK server on a NUC. OS working but I am trying to update the codecs. Windows will not allow me to access the data folder when asked to log in. Provides a message that I cannot access the shared folder as unauthenticated guest. I have tried allowing insecure guest logons via Group Policy Editor but this did not work and stopped the ROCK showing up altogether in the explorer.

Describe your network setup

Netgear Nighthawk R7800 router, Surface Pro running Windows 11 Pro 25H2

2

Please follow the steps given in this article - they should resolve the issue.

Use guest for both the username and password to access ROCK

3

Good day @liamwaldron1930 !

Please stick to the path provided by @Geoff_Coupe !

Let us know please whether it works.

Thanks!

Regards.

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