Unable to update iPhone Xs Max

Core Machine (Operating system/System info/Roon build number)

NUC - Roon Optimized Core Kit, ver. 1.0 (build 227) Roon Server Software, ver. 1.8 (build 753)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Ubiquiti router → Ubiquiti switch → Ubituiti AP

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

iPad, Lenovo touch PC, AA DMP-1

Description Of Issue


Unable to update the iPhone. IPad Pro and Lenovo computer working.

Hello @tim, are you able to see the latest update in the app store on the phone? Have you restarted the device or tried uninstalling and reinstalling from the store?

Hi @tim — Are you seeing any errors when trying to update?

Is there any change if you uninstall and reinstall?

Rebooted core, removed and reinstalled Roon Remote, iPhone Xs Max unable to connect to the core. No joy typing in the core IP address. iPad Pro and computer connect to the core.

Hi @tim,

Have you enabled the iOS permissions for Roon to access the local network?

Perfect, done and done!

Thank you.

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