Affected Product
Roon
Roon Issue Category
Description of Issue
Continue to have issues with the Qobuz app in ROON, saying “Upgrade your Qobuz Account” - we can log in on the web server and Qobuz works there, we checked the right account being used, we checked the payment is current, we logged off and back on, we removed the Cache in the ROON server app, we rebooted the server, we uninstalled ROON server, but nothing works. same on two different servers (Nucleus Plus and SGM Extreme). Cannot access Qobuz app. Please assist. Thank you.
Roon Core Platform
Windows
Roon Core Specifications
we are using a Taiko Audio SGM Extreme for Windows with tons more than sufficient capabilities, and also a Nucleus Plus. It worked for a few months, but stopped two weeks ago.
Connected Audio Devices
MSB Select DAC/ Taiko Audio Extreme
Home Network Details
Ubquiti Unify Network Ethernet Switch and Gateway, and Comcast Xfinity WiFi Access Point. Currently using Unify switches in combination with a Netgear switch (soon to be Taiko Switch).
