Unable to use keyboard search in Roon ARC after Siri integration (ref#DTDUMG)

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· CarPlay / Android Auto issue

Describe the issue

Since Siri was integrated into arc I am not able anymore to search by keyboard. Did I miss something? I really miss this as there are many tracks and interprets that can not be spoken in a way that Siri understands.

Describe your network setup

Unifi gear

Hello @Michael_Klug ,

Thanks for reaching out. When you say you can’t search by keyboard, does this mean that it does not show up at all, or it does show up but you have inputting text is not working? Is ARC up-to-date from the App store?

I find no way to use the keyboard, only Siri voice search is available:

Hi @Michael_Klug,
Can you let us know what model of head unit you are using here?

Hi, it is a bmw ix1

  • BMW Live Cockpit Plus mit BMW Curved Display
  • BMW Operating System 9 mit Navigation

Hi @Michael_Klug,

Does this occur when the car is not in motion? iOS and the head unit impose restrictions on keyboard access when the car is moving for apps that are compatible with voice control.

If this behavior occurs while the car is fully parked, then please provide an approximate timestamp and we’ll investigate closely with QA.

Thanks!

Hi, this picture was while the car was not in motion. The picture was taken on 2024-10-17 07:59 CET time

I experienced an unresponsive keyboard in the Android Roon app as well. Only solution was to close and restart the app. All other functions were ok at the same time.

is someone from roon still here?

Hi @Michael_Klug,

Sorry for the delay - were you able to run through the previous questions asked above:

Do you experience the same issue if you download and install the .APK version of Arc?

Can you check if any software/firmware updates are available for the head unit itself? It’s likely the case that this issue is specific to the head unit.

Hi, the app and the head unit are up to date. I can not installl an apk as I am using an IPhone like CarPlay suggests :slightly_smiling_face: