Unable to use Roon despite password change (ref#A8N7I5)

Support
1

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

I cant use roon, I change password still cannot use roon, the serve is woking, why?

2

Hello @dinosaur128

Thank you for reaching Roon support.

Can you please use the directions found here and send over a set of logs to our File Uploader? Once logs have been uploaded, please let us know so that we can check the server for your files, thanks!

3

Hi @dinosaur128,

Our diagnostic servers show recent activity associated with your Roon Server/Roon Remotes. Are we correct in assuming that you’ve been able to log into Roon and use the GUI since you last posted?

Let us know if you’re still having any connectivity or authorization issues and we’ll promptly assist. Please be mindful that this thread will automatically close without any further replies. Thank you!

4

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