Unable to view full album on Tidal after saving one track (ref#XBVI2L)

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· When I save just one track in TIDAL, the album only shows that one track in ARC. There is no way to access the entire album on TIDAL within ARC. None of the options to show the full album provide any different results.

How can we help?

· Provide a fix for the issue.

Other options

· Other

Describe the issue

When saving one track on Tidal, it's impossible to view the entire album that it's contained within

Describe your network setup

TP-Link Router

In this screenshot I just have the song saved that’s listed. There is literally no way in ARC for me to access the other songs on the album.

When you add a track, Roon does exactly that, but it will be shown under the release title.

In the Roon app, you will see this screen.

Note that there is a link to the entire album at the bottom of the screen. If you want to add the entire album, follow the link, and use Add to library.

In Roon ARC, there isn’t the option to add the entire release on the equivalent screen–most likely a design decision as ARC is for on-the-go use including driving–so you may want to add a request in Feature Suggestions.

Indeed, never had a problem in the Roon app.
Just seems like an odd decision to literally lock some tracks off entirely in the app if you have saved something in a certain way.

I will have a look at making a feature suggestion, cheers.

Hey @Sam_Ashley,

Thanks for writing in! @mjw is correct in their response above - adding your request to the Feature Suggestions is exactly the right thing to do in this case, we very much value your input. Thank you! :raised_hands:

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