Hi all,
Our team has been looking into a handful of reports of Qobuz albums disappearing from favorites. If you’re seeing this issue, please fill out this form.
We’re working with Qobuz on this and will update this post as soon as we have more information to share.
Update 8/2/2021
After a conversation with Qobuz, we have some information about the current status of this issue. Those who have reported the issue are currently being re-processed by Qobuz, and we expect that your favorites should return to your Roon library soon. We are continuing to investigate this with Qobuz to prevent this type of issue from happening in the future.
If you see this problem, please continue to fill out the form linked in the original post with details.
Thanks!