Outlaw
(Jason P)
December 21, 2020, 11:16pm
1
Core Machine (Operating system/System info/Roon build number)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Description Of Issue
Unexpected Error Limiting Roon Radio to Library.
Happening again.
dylan
(Dylan Caudill)
December 22, 2020, 2:33pm
2
Hi @Outlaw — We had a brief outage yesterday that has since been resolved. Can you confirm that things are working for you now? Thanks!
KMM
December 22, 2020, 2:42pm
4
Had similar problems a few days ago, logged out and in on my Tidal account and love, peace and harmony restored.
Apparently the outage is not resolved, or another outage has occurred, because I’m now getting the same error.
Sherif
(Sherif)
December 25, 2020, 2:50am
7
New nucleus+ user here and disappointed to see it just spinning trying to load radio. Whole system crawls to a halt while it’s trying to load, then fails with the error mentioned above.
Roon Radio limited to local library here as well.
dylan
(Dylan Caudill)
December 25, 2020, 3:14am
9
Hey everyone, sorry for the trouble! The engineering team is looking into this outage and we’ll update everyone as soon as we can. You have our apologies for the disruption.
Having the same error. Logging out of Tidal and re-logging in like @KMM suggested works for me.
dylan
(Dylan Caudill)
December 25, 2020, 4:04am
11
Hi everyone,
Things should be up and running now. Apologies again for the disruption!
1 Like
Thank you. Have a good Holiday.
1 Like
system
(system)
Closed
December 26, 2020, 5:25pm
13
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