Unexpected Error Message

Thanks for giving that a try, @Leo_Scott.

I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.

However, before I enable this feature, I’d like to ask for your help ensuring we gather the right information.

First, can you please reproduce the issue once more and note the time at which the error occurs. Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.

Hi,
I have it working now!! I plugged it back into the netgear and it reloaded. Will see if it stays stable before doing anything else.
Thanks for the support
Leo

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