Hello @bin_xiao,
Thanks for letting me know that info. We took a look on our end and have not been able to reproduce this issue so I am thinking that this could be networking related. I have two follow up suggestions:
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Can you please manually send us the logs from your machine that you are using to connect to that share? You can follow these instructions to get it over to us (if you don’t have Google Drive or Dropbox just let me know and I will provide an alternate upload method).
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Are you able to connect to that share from outside of Roon but still on the same machine? As in are you able to SSH into the NAS and are able to mount the same folder?
Please let me know this info when possible.
Thanks,
Noris