Unexpected error when adding network share from QNAP NAS using SMB (ref#MYVFKX)

Support
1

Hi! What’s not quite right with Roon?

· Music won’t play or issues with my library

Music won’t play or issues with my library

· Local files won't import or appear

Tell us what's going on

· My music is on a QNAP NAS. I am adding a network share using smb://192.xxx.ccc.bb:cccc/cgi-bin/multimedia/music1 + username & password of admin & always get an unexpected error. Any help would be welcome. Thanks

Tell us about your home network

· Fritz!box 7530

2

Hello @simon.blease

Thank you for reaching Roon support.

Would you kindly confirm that you have enabled the SMB/CIFS mount support during the container deployment?

Your configuration file should contain the following:

 cap_add:
 - SYS_ADMIN
 - DAC_READ_SEARCH
 security_opt:
 - apparmor:unconfined
 - label:disable
3

This looks to be like the port (:8080) for your your NAS’s web administration interface. Please don’t include a port number for an smb:// URL.

4

Hi @simon.blease,

We’ve lightly edited your initial post to ensure privacy.

In order to proceed from here, we’ll need to know the specific configuration file (the YAML text) for the Container hosting Roon Server itself.

Can you please also share a screenshot of the actual network share location in Roon Settings → Storage?

We’ll watch for your reply. Thank you!

5

Hi @simon.blease,

Taking a look at diagnostics, we don’t see that Roon Server has yet discovered any network shares, and the only Watched Folders appear to be pointed at the local machine storage.

It’s our assumption that you haven’t yet been able to configure this QNAP as a network share, but this thread is going to close without any new responses from the OP.

If you require additional assistance, can you please share a screenshot of the Settings → Storage page in Roon?

We’ll watch out for your reply. Thank you!

6

Hello @simon.blease ,

We have not heard back from you, so we will go ahead and close this thread due to inactivity. If you need further assistance, please submit a reopen support request via the technical support help form link and specify that the issue be reopened. Thank you.