Recently, it happened twice that all of the sudden in the middle of the night my MacBook Pro (where Roon is installed) starts plying music (something from my library). It plays in the background (coming from MacBook speakers) and it’s weird because when I go to Roon (or Spotify, or Apple Music) I don’t see anything playing. I even killed all these apps but music still playing, in other words, I don’t see any active app playing these music but the sound is coming from my MacBook speakers. Only restarting Mac will solve this issue. I am not 100% sure if this is Roon issue but this started happening since I installed Roon in my computer.
If you can provide a timestamp or the name of a track that started playing, we can pinpoint the event in logs to see if Roon was the app initiating playback to a Zone. Do you have the Roon alarm clock extension?
Thanks or your reply. I didn’t set alarm. The time was 3:30 a.m. Toronto time. I don’t remember the track, as I was sleepy but it was from the following album. I have had MacBook as an endpoint but the dilemma is even when I killed Roon the music was still playing
That’s because you killed the Roon client but not the Roon server. Music will continue to play until you use the Roon client to stop it. Either click pause all or switch to the end-point that is playing and stop it.
Thanks for your message. I activated diagnostics and it looks like there was a playback start event at 3:51AM, was this the event you were referring to? If so, it appears to be triggered by an extension called RooExtend:
@DrCWO hello Dr. the other night, at 3:51am, all of the sudden my MacBook started playing music. Room support advised me that the playback was triggered by RooExtend. Could you take a look and see what caused such an event and how should be fixed? This is the second time that this is happening.
What rooExtend Roon Extensions did you use? Reading the system trace says Roon sent shows a request to proceed to the next track. This request came via API. I can’t see if it came from rooExtend.
What I need for further analysis is the System log of rooExtend during this time.
Please e-mail it to info@definiteaudio.de
As you wrote you did not check which zone was activated. You find all the zones if you click the icon called “Develop” in my case. The Zone with the mooving icon in front of it (here “iPad Charly”) is the zone playing.
If you select this zone and stop playback in Roon. You don’t have to reboot your MAC.
Having found out which zone played, you can check if in any of your rooExtend Roon Extensions this zone was selected. Then you know where the “next” command came from.
Please see @DrCWO’s clarifications and further questions above for next steps.
Our team is standing by to investigate logs should the issue recur. We’re happy to provide any technical or diagnostic information necessary from the Roon side.
Thanks for reply Dr. I didn’t use any particular extension on RooExtend. After reading your message I removed my Mac as an endpoint (as I don’t use it), and I’m waiting to see if this happens ever again. On that case I will bug your for more analysis.
