ARC: Unexpected Playback Error, Seemingly Random Conditions [Ticket In]

Hi @Allan_Rentcome,

Thank you for your report, and please accept my sincere apologies that it’s taken us this long to reach you in the queue.

We resolved several issues with transcoding with the release of the second build of ARC, 2.0.1, last week. Have you experienced any of these playback errors since updating? Here are the release notes: Roon 2.0.1 and ARC 1.0.2 are live!

We’re also tracking a few edge cases in which upsampling significantly will fail on Android devices. Your screenshot appears to be an iPhone, and signal path shows no upsampling, so I’m assuming these issues aren’t affecting you. However, out of curiosity, what endpoint are you using? Do you experience playback issues without Bluetooth, using only the phone’s system output?

We’ll be watching for your response and thank you again for your diligent report and patience.