Uniti Nova doesn't see roon core and vice-versa

Is that the right IP address for your subnet 10.0.0.xx?

I had so many issues with Nova, I brought it back to the shop.
Now when I hear, “don’t buy software to hardware companies”, I know what it means

That’s the address of the wifi connection to my laptop. The Nova is on 192.168.1.xxxx and the Mini on which the core is running is on 192.168.1.yyyy

I opened the iPad and I get the following:

Can you get the control points on the same subnet as the Core and the Nova?

Hi @Cemil,

Can you try rebooting the router, Naim, and Core machine all at once. Is there any change after everything is rebooted?

How do I do that?

All rebooted, no change

I was hoping you knew that… all my devices are on 192.168.0.xxx and my Naim streamer appears as a Roon Ready device in Roon; because your iPad and MacBook are on 10.0.0.yyy rather than 192.168.1.xxx I suspect you have a more complex network configuration than me. Can you tell us more about your network setup? It’s probably beyond me, but others here are more network-savvy and may spot something.

Ok a step forward.

If I connect the Nova via wifi, the Core sees it.

So there’s something happening with the network that is not allowing a connection between the 2.

I have/had both the Core Mac Mini and the Nova connected via Ethernet to the Livebox unit that is also connected to the internet.

Any suggestions ?

Btw, this is not practical as the wifi connection keeps dropping.

Your networking seems a bit off. Do you have more than one router?

Sounds like your network is not setup correctly and your running two different networks.

How are you connecting your switch and Nova to the router? What model is the switch

Do you have DHCP on your router? Is the Nova set to DHCP in its network settings.

From the wall, the internet is connected to a Livebox unit (from my service provider) which combines internet, cable TV and phone. That box also has a wifi network - which I am not using as the signal is weak.

However, from that Livebox unit, I have an ethernet cable connecting the Nova and another one connecting the Mini with Core. There is also a Netgear wifi switch connected to it, to which i am connecting the wifi devices (laptop, iPad, iphones). My guess is that is the 10. network.

The Nova is set to DCHP. IP address is 102.168.1.19

That’s your issue it’s in a completely different range to everything else. I would guess the device your using for WiFi is also running a DHCP server and thus a seperate network and for some reason your Roon core is on that network and the Nova the other… You need to log in to it and turn off it’s dhcp.server. Only your router should have DHCP server running or connect the Nova to the same switch.

You might also try connecting the Nova and Mini to the Netgear, so that everything is running from that switch whether wired or wireless. There is likely to be a setting in the Livebox to tell it to function only as a internet modem. This is possibly simpler than changing DHCP settings…

Edit - if the patch cables reach!

Hi @Cemil,

As others have noted, this issue appears to happen because of the two separate subnets that you have set up on your network.

I would use only one of your two DCHP servers, it sounds like both the Livebox and the Netgear are performing DHCP.

It is important to address this, otherwise it will not be possible for Roon to see the Uniti Nova if it resides on the other subnet.

Thank you all for your patience and your guidance.

I’ve finally resolved the issue after a lot of patching and repatching. Finally, moving the Mini’s connection to the livebox on the port adjacent to the where the Nova is connected did it. I think the port I had it connected first (at the other end of the Livebox) is probably a special port which gave a different IP address when I left the system to assign it automatically (started by 168 instead if 198).

All working great now - keeping my fingers crossed :slight_smile:

1 Like

Hi @Cemil,

Glad to hear that you have been able to pinpoint the source of the DHCP issues!
If you have any further issues please do feel free to reach out to us again!

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