Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Description Of Issue
I find myself quite stupid to write you on this matter that I have with Roon.
Somehow, I am not able to find any advantages in the purchase of the product, which frustrates me more and more.
The Roon Core is running on a dedicated Mac Mini, the Auralic Altair as network player. As the results were not impressive, I changed it to Mac Mini with Chord Qutest.
I find the Roon software, Roon Core not very logic and a big fuss in comparison to the Bluesound I had before. From time to time, there is no output and the system refuses to play, eventhough I was just listing to a previous track, it refuses to start the new selected track.
The system as it is, is very unstable.
I do not know why I experience so much downsides on it.
Absolutely, yes. But first, a little additional information would be helpful. Please describe your network in more detail including how all devices are connected. Also, where is your music stored and the type of files. Finally, do you use streaming services such as TIDAL?
Thanks for reaching out and for providing the additional information.
Are you presented with any error messages in Roon when this issue is occurring? If there’s a specific error presented, it could give us some further clues.
This is a great suggestion by @Martin_Webster, sometimes ISP-provided DNS servers are unstable, so I would suggest switching to Cloudflare/Google for better performance.
What kind of router are you using? Sometimes certain types of routers need special configuration options applied, and the one’s were aware of are mentioned at the end of our Networking Best Practices Guide.
If the same issue occurs after you have switched DNS servers, can you please note the exact local time + date + track when you see the next issue occur? Thanks!