Upcoming change to Roon subscription prices (January 1st, 2023)

Just being noisy I guess.

My daughter went to a coding session at school today. She loved it. I’ll get her making apps in no time to get her pay her way through life (and my early retirement).

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Just wondering - my yearly subscription renewed in late September - is there a pro-rated rate if I move to a lifetime?

I am not overly concerned about the price increase, but admittedly if this 25% increase is then compounded in a year or two, I will probably be kicking myself for not getting a lifetime.

Another note: Maybe I am remembering incorrectly, but I could have sworn you all brought up during the last round of price increases that its actually better for your business if people such as myself stay on yearly or monthly plans, as the consistent cashflow keeps the business running… if this is true and I am not remembering incorrectly, why the 25% increase for yearly subscribers, yet only only 15.5% for lifetime subscriptions and 13.3% for monthly. Am I being penalized for being a yearly subscriber?

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The simple answer is no!

Surprisingly, you might say in these difficult times!

I am trialing Roon and like it very much, already had few minor hiccups now and then, but nothing like ARC outage yesterday… which made me think about the Roon’s service model:

Unlike most B2B vendors who usually provide some kind of SLAs to compensate for service interruptions - with Roon, and most B2C vendors, there are no such agreements, so when a service is down - like what happened with ARC - that monthly/yearly fee gets charged regardless of how long and how severe the interruption is…Life-timers are already “all paid in” so there’s not much they can either do besides opening a ticket and waiting for the service to get restored.

While price increases are most likely justified during current economic climate and/or as companies scale up, i wait for a pioneer in the B2C space to adopt a fairer business practice that incorporates service quality and availability within their pricing/compensation model. It’s not the easiest option, but it definitely can be done, and it’s the right thing to do.

Best
Sam

LMS isn’t without issue and only has community support for updates etc.

I respect your opinion. I feel Roon has given me more in the last year or so. A better way to appreciate music all over again. A great/better UI compared to my music services app. This community forum.

It depends how you view Roon I suppose. Just a software or a lifestyle for our music needs.

Your view(s) may vary.

Since my wife threw away my CDs (yes, I got it out of her) Roon gives me the next best thing to physical media.

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Given the “community” nature here, I hoped for something pro-rated, but I am not surprised. However I am surprised that I am being penalized for being a yearly subscriber.

I expected an increase in the lifetime cost given how much controversy there was last time, and how it seemed to me that Roon’s public comments pointed to the idea that they were begrudgingly keeping the lifetime license around and preferred people joined with monthly/yearly plans.

Now that we have a price increase, I am surprised as a percentage the yearly subscribers are bearing the brunt.

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Can you give any details as to whom?

We got Roon ARC for free. Why would we expect compensation because the server went down for a day?

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Glad I bought the lifetime last year. I look at the combined price of NUC and lifetime as a cheap component in my system. Heck people pay that for cables. Tons of value for the $1400 total I paid.

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My annual subscription isn’t over until April next year. Pay now at the lower lifetime cost and it’ll start from then. I’m pretty cool with that.

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That’s the same “hole in the fence” as if it started now.

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Thanks for the longer period heads up choice. I was considering lifetime but had to solve some issues before to be confident on support how they handle. Overall seems they do care solving things as fast as possible. That is also VERY important in long term sub not only service quality uptime.

Most likely will go also lifetime but i still have time to decide and EUR rate goes up against usd so no rush :slight_smile:

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No we didn’t, nothing is for free. Others pay for it just not you.

So will we finally see highresaudio.com to be integrated in 2023?

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Wrong. It was free to all. Now, you could speculate that part of the 2023 price increase is due to Roon ARC, but we don’t know that.

PS: I already paid, more than many. I paid in advance.

Dilemma for me, my annual subscription renews next May. Nevertheless I would have considered going lifetime now, but I’m about to get a Nucleus which I understand gives me a free year so I won’t have to renew until May 2024.

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Maybe they should have given it more thought a month earlier and chosen lifetime then? Of course, I guess they could have found $700 in the mean time.

Non of us want to accept price rises during the current climate, but I would imagine that most things are going to be more expensive in the next few years (i’m being UK specific).
I like Roon - it’s not perfect and certainly has it’s moments. However, I enjoy how it meets this household requirements.
My plan is to keep with the annual subscription and soak up the extra costs by dropping other less important outlay. In reality, Virgin TV, which can be replaced by Freeview and IPTV. Historically, I have always paid the annual Roon subscription, but since my wife retired at the end of the last fiscal year, we created a “fun fund” that is basically anything that we both want to contribute equal funds to. Happily the Boss agreed that Roon subscription should come out of this fund. Therefore I may personally be saving some money moving forward :+1:

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That’s easy. Go lifetime before the price goes up. A free year has no value if you’re going lifetime anyway.

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Mine isn’t over until late Sept of '23.

That being said, that’s not the point of the post I made.

Monthly increase: 13.3%
Yearly increase: 25%
Lifetime increase: 15.6%

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