Core Machine (Operating system/System info/Roon build number)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Hardwired to the network.
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Description Of Issue
Hello, I am setting up a brand new nucleus and when I tried to connect it prompted for an update. Current version is 1.6 (build 416).
It says downloading but it is taking forever and I even rebooted at one point because it seemed to be stuck for a long time in the same place.
We are able to stream just fine. Just the Nucleus update seems unusually long or possibly not working.
October 26, 2020, 6:18pm
Try going into the
Nucleus Web Admin Interface and select Reinstall button next to Operating System.
October 27, 2020, 12:58pm
I’d like to second Greg’s suggestion, and also suggest that you try giving the Nucleus a reboot from the
Nucleus Web Administration Interface. If you’re still having issues after that, would you kindly share a screenshot of the Web UI so we can take a look?
Thank you. I did exactly that and was able to get it to load. Thanks for the response.
October 29, 2020, 3:56am
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