# Update to B923 on macOS Fails

**URL:** <https://community.roonlabs.com/t/update-to-b923-on-macos-fails/197319>\
**Category:** Support\
**Created:** [March 29, 2022, 11:14am UTC](https://community.roonlabs.com/t/update-to-b923-on-macos-fails/197319 "2022-03-29T11:14:28Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Mike\_Ormerod](https://community.roonlabs.com/letter_avatar/mike_ormerod/32/5_5575768a8748004e209b776fc1b2916d.png) [@Mike\_Ormerod](https://community.roonlabs.com/u/Mike_Ormerod)\
**Post date:** [March 29, 2022, 11:14am UTC](https://community.roonlabs.com/t/update-to-b923-on-macos-fails/197319/1 "2022-03-29T11:14:28Z")

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### Roon Core Machine

Roon ROCK

### Networking Gear & Setup Details

Unifi Uqbiuity

### Connected Audio Devices

### Number of Tracks in Library

19k

### Description of Issue

When trying to update to B932 from 918 on macOS Monterey 12.3, the download completes but at the Installing stage the following Error occurs:

 ![image](https://roon-community-uploads.s3.amazonaws.com/original/3X/a/5/a595b95ccf7d086b921d957a50052f0ead4a1140.png)

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<div class="post-metadata">

**Author:** ![Robert\_F](https://community.roonlabs.com/user_avatar/community.roonlabs.com/robert_f/32/165042_2.png) [@Robert\_F](https://community.roonlabs.com/u/Robert_F)\
**Post date:** [March 29, 2022, 2:29pm UTC](https://community.roonlabs.com/t/update-to-b923-on-macos-fails/197319/2 "2022-03-29T14:29:57Z")

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Have you tried re-installing the Mac software by re-downloading it from the Roon site instead of automatically updating it? I have seen others with similar issues and for some it was resolved by re-installing.

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<div class="post-metadata">

**Author:** ![Mike\_Ormerod](https://community.roonlabs.com/letter_avatar/mike_ormerod/32/5_5575768a8748004e209b776fc1b2916d.png) [@Mike\_Ormerod](https://community.roonlabs.com/u/Mike_Ormerod)\
**Post date:** [March 29, 2022, 3:23pm UTC](https://community.roonlabs.com/t/update-to-b923-on-macos-fails/197319/4 "2022-03-29T15:23:41Z")

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After a number of tries it’s finally upgraded, Not sure what the issue was!

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<div class="post-metadata">

**Author:** ![Robert\_F](https://community.roonlabs.com/user_avatar/community.roonlabs.com/robert_f/32/165042_2.png) [@Robert\_F](https://community.roonlabs.com/u/Robert_F)\
**Post date:** [March 29, 2022, 3:26pm UTC](https://community.roonlabs.com/t/update-to-b923-on-macos-fails/197319/5 "2022-03-29T15:26:50Z")

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Glad it’s working for you @Mike_Ormerod

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<div class="post-metadata">

**Author:** ![system](https://roon-community-uploads.s3.amazonaws.com/original/3X/d/e/deefbd9083c99c82bbf2dd3f873f52a49f5db881.png) [@system](https://community.roonlabs.com/u/system)\
**Post date:** [April 6, 2022, 11:10pm UTC](https://community.roonlabs.com/t/update-to-b923-on-macos-fails/197319/6 "2022-04-06T23:10:45Z")

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