Updated Roon. ARC still won't connect

Support
1

Roon Core Machine

Mac mini, M1 2020
16GB
Ventura 13.2.1

Networking Gear & Setup Details

Ethernet through NetGear Bridge GS308E
No VPN
Plume Router - Superpod

  1. Who is your internet service provider?
    Gateway Fiber
  2. Please list the make and model of your modem and router?
    Plume Superpod
    Firmware: 4.4.0-69-g603314-prod
  3. Do you have any additional network hardware, like additional routers or managed switches?
    No
  4. Does your network have any VPNs, proxy servers, or enterprise-grade security?
    No as far as I know

Connected Audio Devices

Integra DRC R1.1 - ethernet
Apple TV - ethernet
Various HomePods, iPhone while on wifi in the home

Description of Issue

I was excited to see the Roon update today as it mentioned a fix for ARC. Installed the update. Roon ARC in settings shows the Core was auto configured and confirmed to be securely accessible by Roon ARC.

on iPhone - Roon ARC - Shows my Core is online and ready with a green dot. Click the Connect button - and get the spinning arrow again. Won’t connect. I deleted the Roon ARC app and reinstalled. Now I’m connected to the Core. (Inside the home - on wifi.) Going out to test in the field now. Sharing this for others who have been having connection issues.

2

Hey @Rusty_Lewis,

Thanks for writing in! I wanted to check in and see if you were still running into issues here?

I’ll be monitoring this thread for your reply. :+1:

4

Everything is working great. Thank you.

1 Like
5

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