Updated to new Roon version and now Roon client stuck at the dancing logo

Support
1

Roon Core Machine

Windows Server Core 2019 / i9-9900K / Gigabyte Z390 Aorus Pro / 32 GB RAM: Roon Core
iMac 2020 / 3.3 GHz 6-Core Intel Core i5 / 64GB RAM : Roon client
Ventura 13.3.1 (a)
in iMac console there is this message: Roon MacOS error -25294

Networking Gear & Setup Details

Netgear GS810EMX Nighthawk Pro Gaming SX10 10G/Multi-Gig-LAN-Switch

Connected Audio Devices

PC with HQPlayer 5.0 → T+A DAC 200

Number of Tracks in Library

don’t know right now, but 30,000 tracks seems not crazy, so big library

Description of Issue

Before the today version everything works fine.
Now,
RoonServer is running
Roon Client found the Roon Core but on the iMac Roon client stuck at the dancing/moving Logo.

RAATServer: 0% CPU 68MB Memory
RoonAppliance 0% CPU 49MB Memory
RoonServer 0% CPU 11MB Memory

iMac Roon 1,5% CPU 461MB Memory

Tanks for helping!
Regards, Chris

2

Hey @christian_rappo,

Thanks so much for your patience while our team works through each thread! I was able to pull your account up and see you’ve been online and active recently, are you still running into issues?

I’ll be on standby for your reply. :+1:

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