What’s happening?
· Other
How can we help?
· None of the above
Other options
· Other
Describe the issue
The Improve > Upgrade Quality feature fails on any Tidal playlist I've created.
After I click Save Improvements, the app flashes a message to say "[x] tracks have been improved", but the playlist has no changes and within a few seconds the Improve notification is shown again at the top of the page.
My Roon server is connected via Wi-Fi, but it is 2 metres from the access point, seemingly running 802.11ax at 2402Mbps up and down.
Windows 11 Pro 24H2 and Roon 2.47 (Build 1510) are each up to date.
From the log file (playlist name is "Quiet"):
03/18 00:26:43 Warn: [1] AddTopLevel: menu_playlist_improver(13999)
03/18 00:26:44 Info: [8] [stats] 2104073mb Virtual, 598mb Physical, 215mb Managed, 1212 Handles, 31 Threads
03/18 00:26:44 Warn: [1] [playlistimprover] [id=ab79 name=Quiet] committing 9 changes out of 9 possible improvements
03/18 00:26:44 Info: [1] [playlistimprover] [id=ab79 name=Quiet] attempting to refresh playlistimprover for type=UpgradeQuality seq=1 reason=helper changed
03/18 00:26:44 Info: [1] [playlistimprover] [id=ab79 name=Quiet] helper is still loading, waiting for it to finish
03/18 00:26:44 Info: [1] [playlistimprover] [id=ab79 name=Quiet] commit result: Result[Status=Success]
03/18 00:26:44 Info: [1] [ui] playlistdetails: chosen improver type=none
03/18 00:26:44 Warn: [1] AddTopLevel: win_alert_playlist_improver(14027)
03/18 00:26:44 Info: [1] [playlistimprover] [id=ab79 name=Quiet] attempting to refresh playlistimprover for type=UpgradeQuality seq=2 reason=helper changed
03/18 00:26:44 Info: [1] [playlistimprover] [id=ab79 name=Quiet] improver is null, nothing to do
03/18 00:26:44 Info: [1] [ui] playlistdetails: trigger, improver button not shown, try to generate new improvers for pl=Quiet
Describe your network setup
70/20Mb down/up internet connection. I've turned off Wi-Fi on the ISP modem-router. Wi-Fi is provided by Netgear Orbi 960 Wi-Fi 6E. WPA2-PSK.