UPnP and Network Error with Router IP Configuration (ref#1YP0B5)

[Olivier_Fahrni]

Network Setup

· My only router was provided by my ISP

ARC Status

· ARC is *Not Ready*

Roon Error Code

· “Did not find UPnP service with WANIPConnection on network”

Have you successfully located and enabled the UPnP or NAT-PMP settings in your router's web UI?

· I've turned UPnP/ NAT-PMP on and ARC won't connect

Select the Diagnostic Keyword or Text String

· Something else

Don't give up yet.

· I'm stuck. I'd like to create a post to ask Roon Community for help.

Describe the issue

{
"ipv4_connectivity": {"status":"NetworkError","status_code":530,"error":"error code: 1016"},
"external_ip": {"actual_external_ip":"62.aaa.bbb.ccc","actual_external_ipv6":"null","router_external_ip":"null"},
"natpmp_autoconfig": {"status":"NotFound"},
"upnp_autoconfig": {"server_ip":"192.168.1.1","found_upnp":true,"error":"


s:Client
UPnPError


402
PAL_UPNP_SOAP_E_INVALID_ARGS





"},
"multinat_autoconfig": {"status":"Failed","error":"No uPnP Routers found on LAN"}
}

Describe your network setup

Sunrise (switzerland), fibre modem/router linked by ethernet running on an Intel NUC i3

[vadim]

Hello @Olivier_Fahrni

Thank you for the report.

Your diagnostics show “status_code”: 530 and “error code: 1016”. These errors indicate a temporary issue with the cloud infrastructure provider (Cloudflare), which is preventing your Roon Core from successfully running the connectivity test.

Please give it some time and keep an eye on the status page: CloudFlare Status Page

Because the test itself is failing to reach our servers, the “Not Ready” status and the UPnP errors you see might be misleading. Your actual connection configuration may be fine.

Please try this practical test: Ignore the error message in Roon Settings for a moment.

1. Disable Wi-Fi on your phone (switch to 4G/5G).
2. Open the Roon ARC app.

Does it connect and play music? If it works, you can safely ignore the error message while we resolve the server-side outage. Please let us know the result!