USB audio interfaces not recognised by Roon

Hi @Stephen_Newberry ---- This is very strange indeed, my apologies for the trouble here. In order for me to accurately evaluate this situation I would like to gather some information from you in regard to your setup. Please see below. Thanks!

May I kindly ask you to please describe, in detail, your current setup. The more information you can provide me with on the equipment you’re using, how everything is communicating, as well as some insight into your home network configuration the easier my assessment will be. Many thanks!

-Eric