USB interface on streamer S2 ultra is dead

[martin_kaup]

Win10 Intel I5 16gb ram

N/A
Usb connection between PC and Streamer S2

Hi, I reported this problem first time Jan 21 and received a couple of hints on where to look. None of them worked but I’m eternally grateful to you who took the time.

What I eventually ended up doing was returning the box to the vendor and got a new in return. For some reasons I did not get around to install it in my system until yester. (Move and pandemic) and got got it up and running on roon core os connection but I was back to silence when trying USB, both regular and detox. Could I have been so unlucky that I got my old box back. The company I bought it from has had a really bad year with illness and so forth. I am using the same USB cable as when I ran it native Pre Box S2 only so I think we rule that one out.
So dear geniuses has anyone else had a similar expirience since last time or do you have any fresh stones for me to turn?
Regards Martin

Connected Audio Devices

Number of Tracks in Library

Description of Issue

[Bernd_Kurte (Bernd)]

The only USB port of the S2 Stream box ultra to connect a DAC to is the left on the rear side clearly labelled “DAC”.

And to ask the obvious: In the Stream box’ menu there is no trace of the Pre Box DAC, right?

Factory reset already done?

[martin_kaup]

Hi and thanks, everything looks and works fine except the USB2 and detox outlets.

Martin

[martin_kaup]

Its the USB cable from my PC that carries Youtube and similar signals. /Martin