USB SSD disappeard after February 25th

[ragwo]

Roon Core Machine

Intel NUC 8i3. 16GB RAM, 120GB M2 SSD for database, Samsung EVO 860 SSD connected via USB for music.

Networking Gear & Setup Details

Google Nest routers
Ethernet connection to ROCK
TP-Link unmanaged switches

Connected Audio Devices

Number of Tracks in Library

Can’t remember exactly, missing about 2000 albums

Description of Issue

I believe, after latest Roon update, the NUC won’t recognise the USB SSD. Checked the SSD on another PC, and the disc shows up as it should. The SSD isn’t corrupted.
If I try to edit the path to the SSD, only adding a network drive comes up as an alternative.
I’ve rebooted ROCK, both soft and hard, and changed the physical USB input for the SSD with no success.

How do I proceed?

[Suedkiez (Just a fellow user like you)]

Is it NTFS formatted?

[ragwo]

Yes, it is. Thanks for the response.

[Suedkiez (Just a fellow user like you)]

It has been a rather frequent issue recently that RoonOS refused to mount NTFS drives, usually because they carried an “uncleanly removed” flag.

In short, try running a CHKDSK /f for the disk in an admin command prompt on Windows.

Details in this thread, for instance:

Nucleus+ does not recognize external hard drive

Roon Core Machine Asus ROG laptop; Windows 10 Home; 12 gb RAM; Intel i7-6700HQ @2.6 GHz Roon Core: Roon v. 2.0; build 1193 updated to 1202 this morning Networking Gear & Setup Details Arris Surfboard Connected Audio Devices Nucleus+ is my attached (via WiFi) music servers; an external Seagate hard drive is attached to the back of the Nucleus+ by USB Number of Tracks in Library 113,800 Description of Issue My Nucleus+ does not recognize the attached hard drive. This proble…

[ragwo]

Thanks! That could very well be the problem. I was a bit impatient and thought I could update the BIOS and see if that helped, rendering the OS disc unbootable and Roon recovery via USB stick couldn’t recover it due to a partition table error. I ran live Ubuntu, formatted and repartitioned the disc, installed the latest ROCK build and installed a backup from the 25th of February. A new problem occurred, the backup was too old for the Roon build, I think. Kind of hard to desipher the error message when it disappears out of the screen.

So, a new problem has emerged. Hopefully there’s a workaround.

Edit 1:
I could see the error message on my tablet. Roughly translated:
“This version of Roon isn’t compatible with your database. Usually it means that Roon was downgraded due to an installation of a version that changed the database format.”

Edit 2:
Found a possible solution here.

This version of Roon is not compatible with your database

Roon Core Machine I’m failing to migrate Roon Core from my PC to my new NUC. So here are details of both. Source machine Model: It’s a custom-built workstation, so there’s no model name. CPU: AMD Ryzen 9 5900X 12-Core Processor RAM: 32GB Operating system: Windows 11 Roon Core version: 2.0 (build 1223) production (64bit) Target machine Model: Intel NUC11TNHi5 CPU: Intel Core i5-1135G7 RAM: 8GB SSD: 512GB Operating System: Roon Optimized Core Kit Version 1.0 (build 254) Roon Core …

I believe the downloaded ROCK version is too old.

[Suedkiez (Just a fellow user like you)]

Yes the Roon Server in the downloaded ROCK image is not up to date. Currently this leads to the remote crashing when remotes are current. In this case, initiating the ROCK update from the remote is not possible.

To trigger the ROCK update in this case, go to http://rock admin page in a browser and click the Reinstall button for Operating System. This should then also update the Roon Server version to the current build 1223

Roon is informed and working on fixing this

[ragwo]

Thanks a lot @Suedkiez!