User seeks original backup file path (ref#DC5N3B)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· I'm not sure if I have done a backup previously. I'm hoping you can tell me the original file path of a backup I may have made?

Tell us about your home network

· nothing related

What do you see when you hit browse in settings:backups?

Hi @Daniel_Walmsley, welcome back to the community.

When a backup is created, Roon writes it to the folder you selected manually in Settings > Backups. If you never chose a destination, there may not be a backup to point to. The easiest way to check is to open Settings > Backups and click Browse, which will show the current backup locations Roon knows about (@AceRimmer is spot on correct with the above reply.)

If you’re looking for a backup made on another machine, or a backup from an older Roon Server installation, tell us what platform that machine was running on, and whether you still have access to it. We can then help you track down where that backup would have been saved.

If you can, also let us know what you see when you open the Backups screen.

Thanks, Daniel! :folded_hands:

Thank you. I see nothing as it’s a new PC. I have only one hope, a NAS that’s currently on the high seas from australia in a shipping container. Please god let there be a backup on it…

Hi @Daniel_Walmsley,

The latest log set we’ve requested remotely from this Roon Server instance unfortunately doesn’t list a configured backup location on startup.

Had you previously configured the NAS as a backup location, or just used it for storage?

Hi. I had a different laptop but that was formatted. I have a NAS on the way from Australia so there’s a chance I used that previously for backup. Thanks anyway

Understood @Daniel_Walmsley, thanks for the additional info. We’ll keep our fingers crossed for you on the NAS! :crossed_fingers:

We’re going to allow this thread to auto-close due to inactivity at this time, but please reach out if we can assist further. Thank you!