Using Roon at a second location

Support
1

Core Machine (Operating system/System info/Roon build number)
My Roon Core sits on a Stack USB steamer and talks to my Apple Mac.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
On logging into Roon at my second location I logged straight in with NO prompt to de-authorize?
The problem now is that Roon appears not to talk to TIDAL and my account page reads error.

Can you help please?
Thanks
Gareth

3

Hi @Gareth_Tuffery,

So we can better assist you, please describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Since experiencing this issue have you tried rebooting your Core machine? Often times it will help with this type of issue.

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Hi Dylan
Thank you for your help I have rebooted the core and all works.
Gareth

5

Hi @Gareth_Tuffery,

I’m glad that things are working for you now! Please feel free to reach out if you ever have any other questions or issues. Happy listening :headphones:

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