Various Artists No Longer Visible When Changing Core & Storage

[Fred_Reed]

Core Machine (Operating system/System info/Roon build number)

MacBook Air (Mojave Version 10.14.6) Roon Version 1.6 and then Nucleus w/ Roon Version 1.6

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

None with MacBook Air and then Ethernet with Nucleus

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Both to KEF LS50W, USB from MacBook Air and then Ethernet from Nucleus

Description Of Issue

When using my MacBook Air I can see all albums tagged with “Various Artists” (mostly soundtracks but also Atlantic Soul Classics, Motown Classics Gold, etc). I recently bought a Nucleus (not the Plus model) and changed storage from a microSD card in my MacBook Air to a USB drive in my Nucleus (same files in both, checked 3x). I can not see any of the “Various Artists” in the Nucleus system even though I have checked the setup in both twice and read some/most topics online. Need assistance.

[dylan (Dylan Caudill)]

Hi @Fred_Reed,

Besides this, is everything else showing okay? Are all of your playlists, edits, and playcounts showing like normal?

Can you share a screenshot of an example album exhibiting this issue?

[Fred_Reed]

I have other problems: a few minor artwork fixes, a few tracks were listed as Track 1 rather than the title, one new 24/192 downloaded album does not play without dropouts (but does play properly via USB and a DSD of the same album does play properly via Ethernet after downsampling by Roon). None of these problems occur with Roon on my Mac. I changed storage drives and encounter the same problems. All storage drives have the same music (I have several back-ups on various drive types). These issues have work-arounds by editing the files, listening to other versions of albums or just using a USB cable. I’d like to use Ethernet but my switch may be an issue, maybe (?).

I have attached screen shots of settings I understand may affect my issue with the Various Artist issue. This is the main issue to resolve.

Please et me know if you need further info.
Thanks.

[Fred_Reed]

Hi,

I have some more info and screen shots in case they help:

1. Roon on Nucleus recognizes all 1149 track on the USB drive as shown on a previous image (storage settings).
2. All files are AIFF except of course the 7 or 8 DSD albums I have.
3. I edit my AIFF files with iTunes and included one screenshot for a Various Artists album.
4. I incude a screenshot fro Roon on my Mac that shows some/most albums by Various Artists (FYI).

Hope these help.

Thanks,

[Fred_Reed]

Hi,

I turned my Nucleus off and on and it solved the problem. Apologizes for wasting your time.

Regards,

Fred

[dylan (Dylan Caudill)]

Hi @Fred_Reed,

I’m glad that a reboot was able to get you up and running here! Please reach out if you have any other questions or issues.