Version 1.7 Update issue

Core Machine (Operating system/System info/Roon build number)

Version 1.0 (build 183) stable

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Luxul Epic 3

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

McIntosh C53

Description Of Issue

I’ve had the unit for about a month and it is the revised Nucleus + and all has been working fine till this morning when I opened the app and it said an update is required. I went to connect and then it either gives an error or just spins the wheel and nothing happens. I reinstalled the software via the online browser and yet it still does the same thing.

Hi @Jason_Simpson,

Please try giving the Nucleus a reboot and it should update for you. The team just resolved an issue with the update process, so things should be working now.

It’s back up and running thanks!

That’s great, @Jason_Simpson! Please feel free to reach out if you have any other questions or issues. Happy listening :headphones:

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